Terms and Conditions

Shipping and Handling:

United States of America - Your orders are generally processed Monday-Friday, 8AM - 3PM PST.  Orders will ship in 1-5 business days...same day if we are able (pending payment authorization and verifications).  $10 flat rate shipping charge on purchases under $100.  Orders of $60 and up will be charged on a per weight basis.

USPS -Priority shipments typically have a 1-3 day transit time, Alaska and Hawaii typically 4-5 days.  All orders are currently shipped USPS.

(for our military brothers and sisters, we are looking into securely shipping to APO addresses via USPS)

Fed Ex Ground - per weight basis.

DHL - per weight basis, international shipments

Canada- per weight basis.

International - Prices vary per region, per weight basis

 

Returns:

USA- Returns on unused and unworn merchandise accepted within 30 days of purchase.  Free return shipping.  Please allow 1-2 billing cycles for your credit to appear.

Canada - Customer responsible for return shipping, sorry!  Please allow 1-3 billing cycles for your credit to appear.

Europe - Customer responsible for return shipping, sorry!  Please allow 1-3 billing cycles for your credit to appear.

 

Sales Tax and Duties:

USA - Sales tax will be charged to orders shipped within the state of CA. The current rate is 8.5%. Orders shipped to US states outside of CA are not charged sales tax.

Canada - Customer is responsible for all appropriate taxes and duties.

Europe- Country tax rate will apply.

 

Methods of Payment - Cleary Bikes accepts all major credit cards, in addition to Paypal. Payments must come from a confirmed shipping address.

Do you have a request for a future bike? Do you want to submit a picture for us to use on social media? Or do you just have a few questions before you purchase? We are here to help you.
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